Data We Collect
This Policy applies to data we collect:
- On our Website;
- In email, text, and other electronic communications between you and us, including between you and our Website, you and the Mobile App, and you and our social media pages;
- Through the Mobile App you download from the App Store or Google Play;
- When you register for online promotions or participate in rewards programs, online programs, surveys, or other transactions or activities;
- When you use or visit any other online services or programs where the Jollibee Terms and Conditions or Personal Data Protection Policy is posted or linked;
- Through or as a result of your entry upon any of our facilities or in connection with our operations, or attendance at an event organized or hosted by us;
- As a result of any sales, purchases, or other transactions made through us or through a third-party delivery service;
- When you visit Jollibee stores or use Jollibee Delivery Hotline or order via Jollibee store’s landline phone.
It does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on our Website.
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). In particular, Jollibee collects and has collected from its consumers the following categories of Personal Information:
- Personal identifiers you provide when you provide information for orders via landline phone at stores or via Delivery Hotline or registration via our Website or the Mobile App, including your first and last name, alias, address, email address, telephone number, date of birth, gender, account name, or any personal identifiers you provide to us when communicating with us.
- Transaction information you provide when you make a purchase from us, such as your first and last name, alias, address, telephone number, email address, and payment or financial information.
- Financial information you provide for payment information when you make a purchase from Jollibee, including through our Website or the Mobile App, such as your bank account number, debit card number, and/or credit card number, digital wallet.
- Records of commercial information such as your current and historical point-of-sale transactions and product purchases from us.
- Internet connectivity, usage, and activity information about your use, and the use by any person(s) you authorize, of our Website or the Mobile App, including the content you view, browser device and type, unique device identifier and/or Internet Protocol (IP) address, and information about your interactions with our Website or the Mobile App.
- Internet or other electronic network activity information, including, but not limited to, IP addresses, browsing history, search history, cookie, web beacon, tags, scripts, HTML5, advertising identifiers and similar technologies, information about your interaction with our Website or mobile application, and geolocation data.
In addition, we may collect the following categories of Sensitive Personal Information:
- Location information, including geolocation information provided through our Website’s server logs, our Mobile App, and through Google Analytics for our Website by your device interacting with our Website, or associated with your device, such as: hardware specs, Seri Number, Internet Protocol (IP) address, filename, application, GPS location, IMEI number and version and advertising identifier, or any information that may indicate device or application changes, where we are permitted by law to process this information.
- Sensory data observed on general business security video surveillance at our facilities and operations and within our properties for the security and safety of our employees, customers, operations, assets, resources, and communities.
Jollibee obtains the categories of Personal Information listed above:
- Directly from you. We collect information you provide to us when you inquire about our goods or services; register with us; place orders; participate in rewards programs, online programs, surveys, or other transactions or activities; through the billing and contact information you provide to us; communicate or otherwise interact with us through telephone, email or other electronic communication; through the use of our Website, our Mobile App, our social media pages, or in person.
- Indirectly from you. We collect information from you, your household, or devices associated with you or your household through your use and actions on our Website, Mobile App, persistent cookies on our Website, Mobile App and third-party analytics for our Website, Mobile App as well as publicly available sources of information.
Personal information does not include:
- Publicly available information.
- Information excluded from the scope of “personal information” or “personal data” under applicable laws.